Recent Articles
Allocating Tickets
Here's a re-written general process for allocating tickets within Zoho Support 1. **Existing Tickets:** - Check who originally processed the associated invoice or sales order (SO). - If a ticket is related to a specific purchase order (PO) or SO, ...
Enable Remote Access from WIFI AP Mode
How to Enable Remote Access on AcuLink 810 via WIFI AP Mode The following document provides users with a procedure on how to enable remote access on the AcuLink 810 using the WIFI Access Point broadcasting from the gateway. This procedure uses a ...
Change CT Direction from Meter Settings 1312
AcuRev 1310 – Changing the CT Direction from the Meter Settings This document provides users with a walkthrough on how to change the direction of the CT through the meters settings. This setting change is performed from the AcuRev 1310 series meter ...
Create Calculated Meter for DI Counter on AcuRev 2100
AcuCloud – Creating Calculated Meter for DI Counter on AcuRev 2100 This document provides users with a walkthrough on how to create a calculated meter on AcuCloud to represent the DI counter for the AcuRev 2100 meter. Users will need to have an ...
Tenant Access
AcuCloud – Tenant Access The following document explains how to navigate around AcuCloud using the Tenant Access. The Tenant access provides users with only data and billing information related to a specific billing metering point. Inviting Tenant to ...